Please be aware, that as of the 16th of January 2014, end-user customer support will be handled by our new website at The new site includes a new support section with all new FAQs and content to help you get the most out of your em-trak AIS device. Please feel click on the image below to visit the new support section of the site.

After the 16th of January, the articles in the old em-trak support site ( will become password protected. Access to the support sections of this site will now only be granted to em-trak dealers/distributors. If you are a dealer and would like to register to use this site please contact us via the "Submit a request" button at the top of this page. 


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